MSME Helpline (“we,” “our,” “us”) values the trust you place in us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website, forms, or services.

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1. Information We Collect

• Personal Information: Name, mobile number, email, address, business details, PAN, Aadhaar, GST, Udyam Registration, etc.
• Financial Information: Bank statements, credit bureau details, loan-related documents (shared voluntarily).
• Technical Information: IP address, browser type, device information, and usage data (via cookies/analytics).

2. How We Use Your Information

• Assist with unsecured business loans and financial services.
• Support in recovery of delayed payments.
• Provide guidance on government schemes, subsidies, IPR, and compliance.
• Respond to queries submitted via our support form.
• Improve user experience on our website.
• Send updates, offers, and important notifications.

3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

• Financial institutions, lenders, or government authorities (only if required for your request).
• Trusted service providers who support our operations.
• Regulators or law enforcement when required by law.

4. Data Security

We follow strict security measures to protect your personal information. However, please note that no online platform can guarantee 100% security.

5. Cookies & Tracking

Our website may use cookies to enhance browsing experience and analyze traffic. You can disable cookies through your browser settings.

6. Your Rights

• Request access, correction, or deletion of your data.
• Withdraw consent for communications at any time.
• Contact us for any privacy-related concerns.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices.

8. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us